FAQ

Shipping

Our customers receive an average of 6 to 12 days, as we use a faster and safer shipping method called Selection Standard. The product will go directly from the manufacturer to your home. Specific delivery details can be found by entering your zip code after registering on the website and delivery details will be provided in your confirmation email.

In some cases, shipping is free nationwide for any purchase on our website. However, it is important to note that shipping times will be estimated based on your zip code.

Other

Yes. We have jewelry made with authentic gold, 18k gold-plated jewelry and also jewelry in S925 silver. Guaranteeing quality and durability.

How does the guarantee work?
30-day satisfaction guarantee.

Free returns within 7 days.

Refund: If your order does not arrive within 15 to 29 days, we will refund your money.

Support: If you have any questions, please contact us by email: contact@brilliagem.com.
Tracking: Receive the tracking code to track your order.